Your meter and your billVerified 6 November 20265 min read

Getting your meter data from United Energy

South east Melbourne: add your property on myEnergy, then download the detailed report.

How your file gets from United Energy to your report

You. Have these ready. An email address. Your meter number (NMI), on the bill, for adding your property. A mobile number helps but is optional.

The way United Energy works, from our guide below. Tap a stop to hold it.

What this means for you

The file is your data, and United Energy has to give it to you if you ask. You don't have to say why.

In short

United Energy lets you download the file yourself, on myEnergy. Choose 2. Detailed report (CSV) when it asks what you want. When the file comes, you add it to your report.

United Energy is the network for south east Melbourne and the Mornington Peninsula. A network is the company that owns the poles and wires. It stays the same whoever bills you.

United Energy's myEnergy website lets you download your own meter data file (NEM12). Once your property is added, it takes a few minutes. Not sure this is your network? Find your network.

Power poles and lines along an Australian street at golden hour

Download it yourself on myEnergyA few minutes

Once called Energy Easy.

Have these ready

  • An email address
  • Your meter number (NMI), on the bill, for adding your property
  • A mobile number helps but is optional

The steps

  1. Open United Energy's myEnergy website and choose Register an account.

    On screen Register an account

    Open myenergy.ue.com.au (opens in a new tab)

  2. Answer No to Are you an electrician or solar installer, then fill in your name and email and agree to the terms.

    On screen Are you an electrician or solar installer?

    Answer No. Yes sends you down the installer path.

  3. Check your email, set your password and sign in.

  4. Open My properties. Choose Add a property, then Single property, and enter the meter number (NMI) from your bill.

    On screen My properties › Add a property › Single property

    Until your property is added there is nothing to download. It can take a day or two to appear while the NMI is checked against your retailer's records.

  5. Open Energy usage, check the right property is showing, then open Actions and choose Download reports.

    On screen Energy usage › Actions › Download reports

  6. In the Download energy reports box, choose Download beside 2. Detailed report (CSV).

    On screen 2. Detailed report (CSV)

    Skip the two Summary reports and option 4. Only option 2 has the half-hour readings.

Pick this, not these

Choose 2. Detailed report (CSV)

  • 1. Summary report (PDF)
  • 3. Summary report (CSV)
  • 4. A 12-month report

The detailed report is the standard meter data file (NEM12), with about two years of readings. Option 4 holds 12 months only, and it can be refused if your meter was changed for solar or a battery in the last year.

Download energy reports
  • 1. Summary report (PDF)Totals and graphs
  • 2. Detailed report (CSV) (the one to choose)The half-hourly readings, about two years. This one.
  • 3. Summary report (CSV)Totals only, even though it is a CSV
  • 4. A 12-month reportSkip it. 12 months only, and it can be refused after a solar or battery install

What you get. A .csv file, downloaded straight away. Solar export is included as Generation.

What to watch for

  • There is no menu called Reports. The download sits under Energy usage, then Actions.
  • Two Victorian portals are both called myEnergy. United Energy's is at myenergy.ue.com.au.
  • If you have an old bookmark for Energy Easy, that was the previous portal. myEnergy replaced it in 2022.
  • Stuck? United Energy's customer enquiries line is 1300 131 689.

Still checking. The click path and option names come from two community walkthroughs (one with an October 2026 screenshot) and the operator's own help pages, not from a logged-in check. Confirm on the live portal.

When the file arrives

  1. Step 1

    Upload your bill

    We read what you pay now, exactly, from your own bill.

  2. Step 2

    We price every plan in your area

    Every plan in the government's open plan data, priced on your use.

  3. Step 3

    Stay or Switch

    If staying put is the better plan, that is what the report says.

Open your PowerLens report and choose Add meter data, free. Upload the file as it arrived, without opening and saving it in Excel first. No report yet? Start with your bill.

If our upload can't read the file, it will say so. What a good file looks like.

Other networks and retailers are in the full list. Back to the guides.

Know someone with solar or a battery? Send them this guide.

Facebook (opens in a new tab)WhatsApp (opens in a new tab)Email (opens in a new tab)

Check your own plan

Upload your bill and we price every plan in your area against it.

Upload your bill
  • The check is free. You only pay if we find you a better plan.
  • Retailers never pay us.
  • Your bill file is deleted once we've read it.